Article 1 (Purpose)
These Terms of Service set forth the rights, obligations and responsibilities of Samsung Medison Co., Ltd. (hereinafter "Samsung Medison") and users in subscribing to and using the internet-related services (hereinafter the "Service") provided by the PAMS system (www.smc-pams.com), which is operated by Samsung Medison.
Article 2 (Definitions)
1. "PAMS system (www.smc-pams.com)" means the virtual business place established by Samsung Medison, using computers and other information and communication facilities, so that goods or services (hereinafter "goods, etc.") can be provided to users; the term is also used to refer to the business operator that operates PAMS.
2. "User" means any person who accesses PAMS and uses the services of PAMS in accordance with these Terms.
3. "Member" means a User who has registered as a member by providing personal information to PAMS, who continuously receives information from PAMS and who may continue to use the services provided by PAMS.
Article 3 (Posting, Explanation and Amendment of the Terms)
1. PAMS posts the contents of these Terms, together with its trade name, the name of its representative, the address of its place of business (including the address where consumer complaints can be handled), telephone number, fax number, e-mail address, business registration number, mail-order business report number and the person in charge of personal information management, on the initial service screen of PAMS so that Users can easily see them. The contents of the Terms may be made available through a linked screen.
2. When PAMS amends these Terms, it shall specify the effective date and the reasons for the amendment and post them together with the current Terms on the initial screen of PAMS from 7 days before the effective date until the day before the effective date. Where the amendment is unfavorable to Users, a grace period of at least 30 days shall be given before it takes effect. In such a case, PAMS shall clearly compare the contents before and after the amendment so that Users can easily understand them.
3. Amended Terms apply only to contracts concluded on or after the effective date; contracts concluded before that date remain subject to the previous Terms. However, if a User who has already concluded a contract expresses, within the notice period under paragraph 2, the wish to be governed by the amended Terms and obtains the consent of PAMS, the amended Terms apply.
4. Where PAMS, when posting or notifying the amended Terms under the preceding paragraph, clearly announces that a Member who does not express an intention within 30 days is deemed to have accepted, and the Member does not expressly refuse, the Member is deemed to have agreed to the amended Terms.
5. If a Member does not agree to the amended Terms, the company may not apply them to that Member, and the Member may terminate the service agreement. However, where there are special circumstances under which the previous Terms cannot be applied, the company may terminate the service agreement.
6. Matters not provided for in these Terms and the interpretation of these Terms are governed by the Act on the Regulation of Terms and Conditions, other relevant laws and commercial practice.
Article 4 (Provision and Change of Services)
1. PAMS performs the following functions:
(1) Task management: management of the task list and inspection targets.
(2) Library management: notices, FAQ, checklists, guides, standard forms and Q&A.
(3) Other functions determined by PAMS.
2. PAMS may change the contents of the Service in the event of changes in technical specifications, etc. In such a case, PAMS shall immediately announce the changed contents and the date of provision at the place where the current contents are posted.
3. When PAMS changes the contents of a service it has contracted to provide to a User, due to changes in technical specifications or similar reasons, it shall immediately notify the User at an address where notice can be given.
4. In the case of the preceding paragraph, PAMS shall compensate the User for any damage caused thereby, unless PAMS proves that it was not intentional or negligent.
5. PAMS may provide Members, by e-mail, with various information deemed necessary while using the Service; a Member who does not wish to receive such information may request to opt out through the contact point in the Privacy Policy. However, where the Service is terminated or suspended or there is a material change in its contents, such information may be provided notwithstanding the Member's refusal.
Article 5 (Suspension of Services)
1. PAMS may temporarily suspend the Service in the event of maintenance, inspection, replacement or breakdown of computers and other information and communication facilities, or interruption of communications.
2. PAMS shall compensate Users or third parties for damage caused by the temporary suspension of the Service for the reasons in paragraph 1, unless PAMS proves that it was not intentional or negligent.
3. Where the Service can no longer be provided due to a change of business, abandonment of business, merger between companies, etc., PAMS may notify Users in the manner set out in Article 8. In such a case, PAMS may compensate Users for damage in accordance with its guidelines and relevant laws.
Article 6 (Membership Registration)
1. A User applies for membership by filling in member information in the registration form prescribed by PAMS and expressing agreement to these Terms.
2. PAMS registers as a Member any User who applies under paragraph 1, unless the applicant falls under any of the following:
(1) The applicant has previously lost membership under Article 7, paragraph 2, except where 3 years have passed since the loss of membership and PAMS has approved re-registration.
(2) The applicant has not completed e-mail verification, which is required of all applicants.
(3) The registration contains false information, omissions or errors.
(4) Registration of the applicant is judged to significantly hinder the technical operation of PAMS.
3. The membership agreement is formed when the approval of PAMS reaches the Member.
Article 7 (Withdrawal of Membership and Loss of Qualification)
1. A Member may request withdrawal from PAMS at any time, and PAMS shall process the withdrawal immediately.
2. PAMS may restrict or suspend membership if a Member falls under any of the following:
(1) The Member registered false information when applying for membership.
(2) The Member interferes with another person's use of PAMS or misappropriates that person's information, or otherwise threatens the order of electronic commerce.
(3) The Member engages in conduct on PAMS that is prohibited by law or these Terms or is contrary to public order and morals.
3. Where, after PAMS has restricted or suspended membership, the same conduct recurs and the Member fails to correct it within a period specified by PAMS, PAMS may revoke membership.
4. When PAMS revokes membership, the member registration is cancelled. In such a case, the Member is notified and given an opportunity to explain before cancellation.
5. Where withdrawal or loss of membership occurs under this Article, the Member's personal information is destroyed and deleted without delay, except for items that must be retained by law.
Article 8 (Notice to Members)
1. PAMS may give notice to a Member at the e-mail address the Member has designated in advance with PAMS.
2. For notices to an unspecified number of Members, PAMS may substitute individual notice by posting on the PAMS bulletin board for at least one week. However, individual notice is given for matters that have a material effect on the Member.
Article 9 (Protection of Personal Information)
1. When collecting User information, PAMS collects the minimum information necessary to provide the Service and may process, store and manage it. The following items are mandatory and all others are optional:
- E-mail address (ID), password, name, company name, service usage records (log data, cookies and web beacons, usage time, etc.), access IP information
2. When PAMS collects personal information that can identify a User, it obtains the User's consent.
3. Personal information provided may not be used for purposes other than those consented to or provided to third parties without the User's consent, and PAMS bears full responsibility for this, except in the following cases:
(1) Where the information is needed for statistics, academic research or market surveys and is provided in a form that cannot identify a specific individual.
(2) Where the information is needed for identity verification to prevent misappropriation.
(3) Where required by law or where there are unavoidable reasons under the law.
4. Where PAMS must obtain a User's consent under paragraphs 2 and 3, it shall specify or give notice in advance of the matters prescribed in Article 22, paragraph 2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, such as the identity of the person in charge of personal information management (affiliation, name, telephone number and other contact information), the purpose of collection and use of the information, and matters relating to provision to third parties (recipient, purpose of provision and contents of the information to be provided), and the User may withdraw consent at any time.
5. A User may at any time request to view and correct errors in his or her personal information held by PAMS, and PAMS shall take necessary measures without delay. Where a User requests correction of an error, PAMS shall not use the personal information concerned until the error is corrected.
6. PAMS limits and minimizes the number of persons who manage personal information and bears responsibility under relevant laws for damage to Users caused by loss, theft, leakage or alteration of personal information.
7. PAMS, or a third party that has received personal information from PAMS, destroys the personal information without delay once the purpose of collection or provision has been achieved.
Article 10 (Obligations of PAMS)
1. PAMS shall not engage in conduct prohibited by law or these Terms or contrary to public order and morals, and shall do its best to provide the Service continuously and stably as set out in these Terms.
2. PAMS shall maintain a security system to protect Users' personal information so that Users can use the internet service safely.
3. PAMS shall not send commercial advertising e-mail that Users do not want.
Article 11 (Obligations of Members regarding ID and Password)
1. Except as provided in Article 9, Members are responsible for managing their ID and password.
2. Members shall not allow third parties to use their ID or password.
3. If a Member becomes aware that his or her ID or password has been stolen or is being used by a third party, the Member shall immediately notify PAMS and follow any instructions from PAMS.
Article 12 (Obligations of Users)
1. Users shall not:
(1) Register false information when applying or making changes.
(2) Misappropriate another person's information.
(3) Alter information posted on PAMS.
(4) Transmit or post information (such as computer programs) other than the information designated by PAMS.
(5) Infringe the copyright or other intellectual property rights of PAMS or third parties.
(6) Damage the reputation of, or interfere with the business of, PAMS or third parties.
(7) Publish or post on PAMS obscene, abusive, vulgar or violent messages, images, sounds or other information contrary to public order and morals.
(8) Post advertisements for commercial purposes.
2. Where a User violates paragraph 1 and it is clear that any of the following applies, the company may delete the posting concerned without prior notice:
(1) Misappropriation of information, infringement of rights such as copyright, defamation or interference with business is evident, or the victim has explained the damage to the company with reasonable grounds.
(2) The conduct is prohibited by relevant laws or subject to criminal punishment.
Article 13 (Ownership of Copyright and Restrictions on Use)
1. Copyright and other intellectual property rights in works created by PAMS belong to PAMS.
2. Users shall not, without the prior consent of PAMS, use for commercial purposes or allow third parties to use, by reproduction, transmission, publication, distribution, broadcasting or other means, any information obtained through the use of PAMS in which intellectual property rights belong to PAMS.
Article 14 (Dispute Resolution)
1. PAMS shall endeavor to promptly handle legitimate opinions and complaints raised by Users.
2. PAMS shall give priority to handling complaints and opinions submitted by Users. Where prompt handling is difficult, PAMS shall immediately notify the User of the reason and the schedule for handling.
Effective date: 2024-03-28